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North Carolina FC Youth

Refund Policy

General Refund Policy

Acceptance or registration on a NCFC Youth team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full year or season depending on the program. Any adjustment or refund of Club Fees will be determined on a case by case basis by NCFC Youth Management. Refunds or Club Fee adjustments will not be provided due to weather. We will do our best to reschedule and play as many games as possible each season. Administrative fees may apply.  

Refunds will be provided in the same manner in which payment was made and by check if payment was made via cash or check or was made more than 60 days ago. If payment was made by credit card, refunds will appear on your credit card statement as a credit.

2020-21 COVID-19 Concerns
We recommend players who do not feel comfortable with contact occurring at the start of the season or game play withdraw from the season and submit a refund request. Players will be refunded their full registration fee less an administrative fee, which varies by program. We hope you will join us if/when the time is right for you to return to the field in the future.

Refunds for Suspension of Play due to Environmental Factors
In the event any season is disrupted by a suspension of play due to environmental factors outside the NCFC Youth’s control, i.e. weather, health pandemic, Acts of God, etc. NCFC Youth will make its best effort to make-up any lost playing time. If the disruption becomes significant and play cannot be made up, NCFC Youth may issue a partial refund. Any refunds issued for such an event will be at the discretion of the NCFC Board of Directors and will take into account most expenses are incurred upfront and therefore cannot be recaptured.


Recreation Specific Policies

Recreational players may request a refund prior to the season kicking off. Refunds must be submitted utilizing the form below and received by March 6, 2021, to be considered for a full refund less a $25 administrative fee. Any refund request made after March 6, 2021, may be denied. Any adjustment or refund of Club Fees will be determined on a case by case basis by NCFC Youth Management. Administrative fees may apply. 


Challenge Specific Policies

Completing the Challenge acceptance or registration for a spot on a NCFC Youth Challenge team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full season.  Once the season begins, the Challenge Club Fee may be adjusted or refunded in the case of a significant injury or relocation. To initiate this review, please complete the refund request form and clearly explain the circumstances. These situations will be handled on a case-by-case basis by NCFC Youth Management.


Juniors, Classic, ECNL, & Academy Refunds

Acceptance of a spot on a Juniors, Classic, Academy, or ECNL team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full year.  Players are financially obligated for the full Club Fee at the time of acceptance regardless of whether they choose to complete the full payment at the time of acceptance or select the installment plan. 

Club Fees may be adjusted or refunded in the case of a significant injury or relocation. Please note that refunds will not be issued due to a player's academic performance or "work load". To initiate this review, please complete the following form, clearly explain the circumstances, and provide either a doctor's note or the date and name of the NCFC Youth Athletic Trainer you met with. These situations will be handled on a case-by-case basis by N


Significant Injury

As a benefit of membership, all players have access to NCFC Youth's Athletic Trainers to assist with recovery.  Should a significant injury occur that results in a substantial loss of play or participation in club benefits, initiate a review of the player’s Club Fee by completing the form below.  A significant injury is defined as an injury that results in a player not being able to participate in team activities for more than a six week timeframe.  In order for your request to be considered, you must submit a doctor's note or visit with NCFC Youth's Athletic Trainers to confirm the severity of the injury.

Relocation

Consideration for relocations outside the general Wake County area will be given. Please complete the form below with specific circumstances to begin a review.

Players who choose to withdraw from their Juniors, Classic, Academy or ECNL team for reasons other than significant injury or relocation will not be eligible for a refund and will be responsible for completing any remaining payments owed through the installment plan along with any remaining team fees owed to date.  Permission to re-roster with another club through NCYSA or US Club Soccer will not be granted until all NCFC Youth's fees have been paid.  Permission to register for NCFC Youth's tryouts will not be granted until all outstanding balances have been paid to NCFC Youth and the player’s team.



Please allow 7-10 days for NCFC Youth's staff to review your request and communicate a decision.

Helpful Links

Contact Us

Recreation

Recreation Questions? Check out our FAQ page and if you still have questions contact your area administrator. 

Raleigh: Ryan Holbrook
[email protected]

Cary, Garner, Holly Springs/Fuquay-Varina: Megan George
[email protected]

Durham-Chapel Hill, Hillandale, Wake Forest: Andrew Tait
[email protected]


Challenge

Questions? Check out our FAQ page and if you still have questions contact your area administrator.

'10 (9U) - '08 (11U) & Assistant Director: Patty Scharville

[email protected]

'07 (12U) - '06(13): Brett Malone
 [email protected]

'05 (14U) - '00 (19U): Lindsey Todd
[email protected]

Challenge Director: Brett Malone
[email protected]

Contact

North Carolina FC Youth
5017 Memory Road 
Raleigh, North Carolina 27609

Phone : 919-834-3951
Email: [email protected]

Affiliates

US SOCCER CLUB, DA, US YOUTH SOCCER, NC YOUTH SOCCER, ECNL

North Carolina FC Youth, North Carolina FC, NCFC, and the North Carolina FC logo are trademarks of Carolina FC LLC and are being used by Capital Area Soccer League, Inc. under license. North Carolina
Courage, NC Courage and the North Carolina Courage logo are trademarks of the National Women’s Soccer League, LLC and are being used by Capital Area Soccer League, Inc. under sublicense.

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